Informer Money
Account onboarding
Get to know everything about the onboarding
Why is my account still pending validation from Swan?
Why was I denied an account?
What are the criteria for opening an Informer Money account?
What types of business are restricted for Informer Money?
How do I create an Informer Money account?
Authorization for opening and managing a Swan payment account (Power of Attorney)
Account management
Find your answers over account management
How do I change my phone number?
How do I change my email address?
How can I download my account statements?
How do I change my name?
How do I reset my passcode?
How do I add a new member in Informer Money?
Can I create savings jars with Informer Money?
Virtual and physical cards
Everything you want to know about the virtual and physical cards
How long does it take to receive my physical payment card?
Spending limits
How do I order a physical payment card for my Informer Money payment account?
How do I activate my physical payment card?
How do I (de)block my payment card?
How do I set a spending limit for my Informer Money account?
How do I check my spending limits?
How do I create a virtual card for my Informer Money payment account?
How do I unblock my card after 3 incorrect attempts?
Pay & get paid with Informer Money
Everything you want to know about payments
How do I set up Google pay?
How do I set up Apple pay?
How do I make payments with Informer payments?
Can I make IDEAL, Bancontact or SOFORT payments with Informer Money?
How can I pay on my computer?
Can I perform direct debit with Informer Money?
How can I send an instant SEPA transfer?
How can I send a SEPA transfer?
How can I schedule or cancel a recurring payment order?
How do I make an international transfer?